Refund policy
Return/Refund Policy.
As The Better Menopause supplements are all ingestible supplements 'All Sales Are Final’. Returns cannot be accepted due to health & safety, and quality control. The safety and integrity of our probiotic capsules are extremely important to us, so we are unable to re-stock products once they have been released from our control.
If subscribed to any of our subscriptions services. We automatically send out email reminders 3 (three) days before each upcoming order is processed and payment is taken. You can cancel your subscription from your account on our site. Alternatively, you can cancel by emailing us at hello@thebettermenopause.com. Your subscription will terminate on the day that you cancel providing you cancel by 7am GMT (Greenwich Mean Time). Any cancellation request submitted after 7am GMT will not be effective until the following day.
Please note that once payment has been processed and the product is dispatched, you no longer have the right to cancel your purchase.
Every effort will be made by us to cancel your order on the same day you cancel your subscription with us, however, if you make your cancellation after 7am, your order may have already been processed and left our warehouse and therefore you will have to pay for the product and order dispatched. You no longer have the right to cancel your purchase
Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at hello@thebettermenopause.com
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of our initial shipping will be deducted from your refund.
Your right to cancel does not affect your rights as a consumer in relation to any defective or incorrect Products you may receive. If you receive a defective Product or incorrect Product, please contact us immediately at Hello@Thebettermenopause.com with your order number and a description of the problem.