Shipping policy
UK Mainland
Order cut-off: Orders placed before 1:00 PM (UK time) are usually dispatched the same business day. Orders placed after 1:00 PM are dispatched the next business day.
Delivery method: Evri or Royal Mail Tracked
Estimated delivery: 2–3 business days after dispatch
International Shipping
International shipping costs vary by destination and will be displayed at checkout.
All international orders are shipped using tracked delivery.
We currently ship internationally to:
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Australia
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Ireland
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Channel Islands
United States & Canada
Fulfillment
Orders shipping to the United States and Canada are fulfilled and dispatched from within the United States.
United States Shipping Rates
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Free shipping on all subscription product orders
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$5.95 flat-rate shipping on all non-subscription (one-time) orders
Shipping eligibility and pricing are calculated automatically at checkout.
Order Processing & Tracking
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Orders are typically processed within 1–3 business days.
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You’ll receive a shipping confirmation email with tracking details once your order has shipped.
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Processing times may be longer during promotions, launches, or holidays.
Customs, Duties & Taxes
If you are ordering from outside the UK, your shipment may be subject to customs duties, taxes, or import feesdetermined by local authorities. These charges are not included unless explicitly stated at checkout and are the responsibility of the customer.
Channel Islands: Orders may be subject to GST or local charges that we cannot predict or cover in advance. Please refer to your local government guidance for applicable thresholds.
Address Accuracy & Delivery Issues
Please ensure your shipping address is accurate and complete. We are not responsible for delays, returns, or failed deliveries caused by incorrect or incomplete address details.